A Routine Visit
This is for routine issues 15 minutes and under.
A Long Appointment
If you have complex or multiple issues to discuss with your doctor, we would suggest that you book a longer appointment. Please advise reception of this when making your appointment so that we can allocate more time for you.
Chronic Disease Management
Patients with chronic diseases have improved outcomes if their care is patient centered, team based and proactive. Our doctors and practice nurses use a medical software tool called cdmNet. If you chose to participate in this system, your relevant medical information can be shared by the whole team involved in your care – (including yourself!). More information about this excellent software can be found at http://www.precedencehealthcare.com/cdmnet/
Treatment Room/Practice Nurses
In our well-equipped treatment rooms, our Registered Nurses perform many duties including triage, INR collection and analysis, wound care, minor surgical procedures, accident and emergency treatments, immunisation and travel vaccinations (after first consulting with your GP).
Minor procedures and operations are available to patients of Surfcoast Medical Centre These include Implanon insertion/removal, suture of lacerations, skin biopsies and minor lesion removal as well as the treatment of undisplaced fractures. All equipment used at our practice is disposable, sterile and maintained according to infection control guidelines to prevent cross infection.
Please note: Surfcoast Medical Centre is not an Emergency Centre and for medical emergencies you should call 000 for an ambulance or proceed to the closest hospital emergency department.
Home visits are available by prior arrangement for regular patients who reside in close proximity to our practices, and whose condition prevents them from attending the clinic. Our reception staff can provide you with further information regarding fees, billing and home visit services.